Privacy Policy

Effective Date: March 1, 2026 | Last Updated: March 1, 2026

WellCamSystems ("Company", "we", "us", or "our") operates the website at wellcamsystems.com (the "Site") and provides professional smart home installation services across the United States. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our Site or request our services.

By using our Site or submitting a service inquiry, you consent to the practices described in this Policy. If you do not agree, please do not use our Site.

1. Information We Collect

We collect personal information that you voluntarily provide when you submit our inquiry form or quiz, including:

Full name
Phone number
Email address
ZIP code / general location
Property type (house, apartment, commercial)
Services you are interested in
Preferred contact time

We may also automatically collect certain technical data when you visit our Site, such as your IP address, browser type, pages visited, and time spent on the Site, through standard web server logs and analytics tools.

2. How We Use Your Information

We use the information we collect for the following purposes:

To contact you by phone, email, or text message regarding your service inquiry
To provide you with a price estimate for the requested services
To schedule and confirm installation appointments
To send appointment reminders and follow-up communications
To improve our website, services, and customer experience
To comply with legal obligations

3. Telephone and SMS Communications — TCPA Notice

Important: By submitting your phone number through our inquiry form, you expressly consent to receive calls and/or text messages from WellCamSystems at the number provided, including via automated dialing systems or pre-recorded messages, for the purpose of following up on your service request. Consent is not a condition of purchase. Message and data rates may apply. You may opt out at any time by replying STOP to any text message or by contacting us directly.

4. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information in the following limited circumstances:

Internal operations: We use secure internal messaging tools to route your inquiry to our team. Your information is not stored by these platforms beyond the message delivery.
Analytics providers: We may use tools such as Google Analytics to understand how visitors use our Site. Data shared with analytics providers is anonymized and aggregated.
Legal compliance: We may disclose your information if required by law, court order, or governmental authority, or to protect our rights or the safety of others.
Business transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred as part of that transaction.

5. Cookies and Tracking Technologies

Our Site may use cookies and similar technologies to enhance your experience. You can control cookie settings through your browser preferences. Disabling cookies may affect some Site functionality.

Essential cookies: Necessary for the Site to function properly
Analytics cookies: Help us understand how visitors interact with the Site

Do Not Track: Our Site does not currently respond to "Do Not Track" browser signals. If this changes, we will update this Policy accordingly.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Policy — typically for the duration of any active service relationship and up to 2 years thereafter for record-keeping. You may request deletion of your data at any time by contacting us.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

8. Your Privacy Rights

Depending on your state of residence, you may have the following rights regarding your personal data:

Right to know what personal information we have collected about you
Right to access a copy of your personal information
Right to correct inaccurate personal information
Right to delete your personal information, subject to certain exceptions
Right to opt out of marketing communications at any time

To exercise any of these rights, contact us using the information in Section 11. We will respond to verified requests within 30 days.

9. California Residents — CCPA / CPRA

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

The right to know the categories of personal information collected and the purposes for which it is used
The right to opt out of the sale or sharing of your personal information (we do not sell personal information)
The right to non-discrimination for exercising your privacy rights
The right to limit use of sensitive personal information

10. Children's Privacy

Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us and we will delete it promptly.

11. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be indicated by updating the "Last Updated" date at the top. Your continued use of our Site after changes constitutes acceptance of the updated Policy.

13. Contact Us

For any questions, concerns, or data requests regarding this Privacy Policy, please contact us:

Email: info@wellcamsystems.com
Phone: +1 (203) 902-9058